Terms and Conditions
Explore our comprehensive terms and conditions to understand your rights and obligations with Jodbownie.
Terms and Conditions
1. Scope of Service
- Jodbownie operates as a print-on-demand service, offering customized apparel exclusively for customers in Pakistan.
- All products are designed and printed in collaboration with our business partner, CeePrinto.
2. Order Placement and Confirmation
- Orders are confirmed once payment terms (Cash on Delivery) are accepted by the customer.
- Customizations must be reviewed carefully before placing an order, as modifications cannot be made after confirmation.
3. Payment Policy
- Payment for all orders is Cash on Delivery (COD).
- Ensure accurate payment is ready at the time of delivery.
4. Shipping Policy
- Shipping is facilitated by CeePrinto and is only available within Pakistan.
- Estimated delivery timelines will be provided upon order confirmation but may vary based on location and unforeseen delays.
5. Return and Refund Policy
- Returns are only accepted if the product is received in a damaged condition (e.g., misprints, tears, stains).
- Returns must be reported within 7 days of delivery with photographic evidence of the damage.
- Refunds or exchanges are not provided for incorrect sizes, personal preferences, or wear and tear after delivery.
6. Limitation of Liability
- Jodbownie and CeePrinto are not liable for delays caused by unforeseen circumstances (e.g., natural disasters, transportation disruptions).
- The customer is responsible for ensuring accurate order details, including size and design preferences.
7. Changes to Terms
- Jodbownie reserves the right to amend these terms at any time. Changes will be communicated through the website.
Privacy Policy
1. Collection of Information
- We collect only necessary information, such as name, address, contact details, and order preferences, to process orders effectively.
2. Use of Information
- Your information is used solely for order fulfillment, shipping, and customer support.
- We do not share your information with third parties except CeePrinto for production and shipping purposes.
3. Data Security
- We use industry-standard security measures to protect your data from unauthorized access.
4. Cookies
- Our website uses cookies to enhance user experience. By using our site, you consent to the use of cookies.
5. Your Rights
- You may request access to your stored information and request corrections or deletion by contacting our support team.
Shipping Policy
1. Shipping Provider
- All orders are shipped through our partner, CeePrinto, ensuring secure and reliable delivery.
2. Shipping Locations
- We currently ship only within Pakistan.
3. Delivery Timelines
- Orders are typically delivered within 5-7 business days after confirmation. Delays may occur due to unforeseen circumstances.
4. Shipping Charges
- Applicable shipping charges will be communicated during the checkout process.
Return Policy
1. Eligibility for Return
- Returns are accepted only if the product is damaged upon delivery. This includes:
- Misprinted designs.
- Physical damage (tears, stains, or other defects).
2. Return Process
- Report the issue within 7 days of receiving the product.
- Provide photographic evidence of the damage for evaluation.
3. Invalid Returns
- Returns for reasons such as incorrect size selection, change of mind, or dissatisfaction with design will not be entertained.
4. Resolution
- Approved returns will be replaced or refunded at the discretion of Jodbownie.
User Agreement
1. Acceptance of Terms
- By accessing or using Jodbownie’s website and services, you agree to comply with and be bound by this User Agreement.
2. User Responsibilities
- Users are responsible for providing accurate information during the ordering process.
- Users must review all customization details before confirming their orders.
3. Prohibited Activities
- Unauthorized use of our website, including hacking, data mining, or engaging in fraudulent transactions, is strictly prohibited.
4. Accountability
- Jodbownie reserves the right to deny services to users who violate this agreement or engage in inappropriate conduct.
5. Modification of Agreement
- Jodbownie reserves the right to amend this User Agreement at any time. Changes will be effective immediately upon posting on the website.
Before embarking on your journey with us, we invite you to read our terms and understand your rights thoroughly. This knowledge will ensure a smooth ride, inshallah, allowing you to enjoy every moment of your experience without any concerns. As you explore the wonders that lie ahead, rest assured that we are dedicated to providing you with the highest level of service and support. Transparent communication is our priority, and we believe that a well-informed traveler is a happy traveler. So take your time, familiarize yourself with the guidelines, and let us pave the way for an unforgettable adventure filled with joy and ease. Together, we can make your journey not just a trip, but a memorable experience that resonates with positive vibes.
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ayaan@jodbownie.com
+92-327-8696483
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